Playing responsibly is all about knowing your limits and playing within your means.
Our games are intended to be a fun, low-cost form of entertainment. We know that most of our players enjoy playing Lottery games for the fun and excitement of it, but for others, gaming of any kind can create a problem. We aim to help those players, too.
Responsible Gaming at Lancellot
At Lancellot, we are committed to responsible gaming. We understand the importance of maintaining a balanced and controlled gaming environment, and we offer several tools to help our users play responsibly:
Player Limits: Users can set daily spending and funding limits. While we enforce default limits for all customers, you have the flexibility to set your own lower limits at any time.
Self-Exclusion: Our self-exclusion feature allows you to take a break from gaming. You can ban yourself from using the app for specific periods. During this period, you won’t be able to make new purchases or participate in games.
Support Access: We provide easy access to support for those who need additional help. This includes one-tap access to the National Council on Problem Gambling hotline.
Limiting Play Period: Our unique feature lets you limit your gaming to a specific period. This helps to prevent excessive play and maintain a healthy balance.
Need Additional Help?
If you require further support, the National Council on Problem Gambling offers various resources on their website, as well as a 24-hour confidential helpline at 1-800-522-4700.
- In New York, call 1-877-8-HOPE-NY or text HOPENY (467369).
- In Massachusetts, call 1-800-327-5050.
- In Oregon, call 1-877-MYLIMIT.
- In Puerto Rico, call 1-800-981-0023.
- For all other areas, call 1-800-GAMBLER.
- Responsible Gaming Foundation Malta at their support line 1777.
For further support in responsible gaming, we recommend visiting GamCare (gamcare.org.uk) for free advice and support, the National Council on Problem Gambling (ncpgambling.org) for confidential help, and the Responsible Gaming Foundation Malta (rgf.org.mt) for local assistance. These organizations offer valuable resources for safe gaming practices.
Lancellot is dedicated to providing a safe and responsible gaming environment for all our users.
Tip?
Check out our helpful tips for safer gaming to make sure you’re always playing responsibly.
Know when to ask for help.
Resources are available if you are struggling with an addiction. More information about some of the organizations that may be able to help can be found below.
Set a dollar limit and stick to it.
If’s important to set a budget for what you can attord to spend on the Lottery, using your discretionary income. Don’t spend more money than you initially intended or can attord.
Never chase your losses.
Not winning is part of playing the Lottery. Don’t assume that you can earn back the money you have already lost. Know when to stop.
Never borrow money to play the Lottery.
Friends don’t play with friends’ money.
Don’t play when you are upset or depressed.
You should avoid doing many things if you are upset or depressed. Playing the Lottery is one of those things. Keep the fun in playing.
Don’t think of the Lottery as a way to make money.
All of our tickets are intended to be tun games, not a source of income.
Players must be 18 years or older to use Lancellot, with the exception of Arizona (21+), and Nebraska (19+). Lancellot is an independent entity and is not affiliated with any State Lottery. We are committed to responsible gaming and providing support to those in need. If you or someone you know is facing gambling issues, assistance is available: In New York, call 1-877-8 HOPE-NY. In Massachusetts, call 1-800-327-5050. In Oregon, call 1-877-MYLIMIT. In Puerto Rico, call 1-800-981-0023. For all other areas, call 1-800-GAMBLER. Responsible Gaming Foundation Malta at their support line 1777.
